Privacy Notice
Privacy Policy
1. Introduction
ISLA ELODIE PHOTOGRAPHY (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information we receive from clients and visitors to our website in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We may collect and process the following personal data:
• Personal Identifiable Information: This includes your name, address, email address, phone number, and any other details you provide to us.
• Photography Session Information: Details regarding your photography session, such as location, participants, and special requests.
• Payment Information: Financial information, including payment method details, which are processed securely.
• Usage Data: Information about your interactions with our website, such as IP addresses, browser type, and pages visited.
3. How We Use Your Data
We use the personal information we collect in the following ways:
• Service Provision: To provide photography services, including communicating with you about your booking, delivering images, and processing payments.
• Marketing: With your explicit consent, we may send promotional material about new services or special offers.
• Legal Obligations: To comply with any applicable legal or regulatory requirements.
4. Lawful Basis for Processing
Under GDPR, we rely on the following legal bases for processing your data:
• Contract: We process personal data to fulfil our contractual obligations, such as delivering the photography services you have booked.
• Consent: Where you have provided clear consent, such as for marketing communications.
• Legal Obligation: We process data where necessary to comply with the law.
• Legitimate Interests: For the purpose of improving our services, securing our business, and ensuring a positive client experience.
5. How Long We Keep Your Data
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including fulfilling legal or reporting requirements. Photography files will be archived after delivery, but can be stored for up to 3 years for future reference unless you request their deletion.
6. Sharing Your Data
We will never sell your personal data. However, we may share your data with:
• Service Providers: We work with trusted third-party providers for the delivery of our services, such as cloud storage platforms, payment processors, or print services. These providers are GDPR-compliant and only process your data as necessary for providing their services.
• Legal Requirements: We may disclose your data to comply with legal obligations or in response to valid legal requests.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can request that any inaccurate data be corrected.
• Erasure: You have the right to request that your data be deleted, subject to certain conditions.
• Restriction: You can request the restriction of your personal data processing in certain circumstances.
• Portability: You can request your data be transferred to another organisation in a structured format.
• Objection: You have the right to object to the processing of your data where it is based on legitimate interests.
If you would like to exercise any of these rights, please contact us at info@islaelodiephotography.com.
8. Data Security
We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorized access, loss, or misuse. This includes using secure servers, encryption, and limiting access to only those employees or third parties who need to process the data.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and where appropriate, we will notify you via email.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us at:
ISLA ELODIE PHOTOGRPAHY
info@islaelodiephotogrpahy.com
11. Complaints
If you feel your personal data has not been handled correctly, or you are unhappy with our response to your requests regarding your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them by calling 0303 123 1113 or by visiting their website at www.ico.org.uk.
This privacy policy ensures that your clients understand how their data is handled and shows your compliance with UK data protection regulations. Make sure you tailor it to reflect your actual practices.